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Phone: 877.646.4163 Hours of Operation: Monday-Friday 5:30am PT/ 8:30am ET to 5:00pm PT/ 8:00pm ET

Frequently Asked Questions

(General)

How do I set up an account?

Just fill out the New Client Form found at the bottom of our web page and send, all information is secure and confidential. We will call you back with a user name and password within 30 minutes if you are submitting during regular business hours Monday Through Friday 7am-5pm Pacific Time.

What Happens Next?

Once you login, you can go to demos and listen to various Internetjocks, or you can go to "search" and type in keywords and a menu of choices will pop up.After you pick an Internetjock, click the order now button below their name and an order form will come up. Please fill in all the spaces and click "send". You will receive an E-Mail confirmation the moment your voice over is ready to be downloaded. If you require special attention to your order please call or E Mail us before you attempt to send a spot.

For Example?

A 30 second commercial Voice Over is the rate card cost, plus Listen In cost. Same for narrations (over 60 seconds); rate card + Listen in Session cost. If you have more than one spot (commercials only) per session, the additional cost is 50% of the normal listen in rate ($25.00 for each additional spot)

What if I want music added to my voice over?

Go to the Internetjock Production Music Page. Please click on the appropriate category , than review the tracks. Once you decide on a track make note of the exact track number you want us to use on your Voice Over. Go to the Order form tab under the name of The Internetjock you choose and fill out the form and check the box "Need Production" Fill in the Music Track Number and instructions for adding music and sound effects. Now, Send order. You will be notified by E Mail when the Dry Voice Over is done, you will need to login and approve the dry VO, than hit the Approve button. We will than put your VO into the Add production Mode based on your instructions. Once finished you will be notified again by E Mail that your VO is done with Music added. Additional charges apply for adding production music

How do I download my voiceover?

Once you receive E Mail confirmation you will log back into your account and go to "View Orders." Look for the order number and click. All you need to do is right click the voice over file and save to your computer.

Finally...

If there are changes after the session is over additional charges will apply.

Again, to prevent misunderstandings, if you have any questions or need clarification, please contact us. Thanks for choosing Internetjock!

What to do if you have an issue with your orders audio?

Once you download your VO there will be 2 cuts to choose from on orders 60 seconds or less (Only one cut on longer VO’s), if you do not like the read, or have an issue, just click the link on the order form near the speaker that says “Have An Issue With Your Order” Fill out the form and send. We will review your request and get it fixed ASAP.

Copy Changes or mistakes made by the client are considered a new commercial and will be charged accordingly. Please place a new order.

How do I make a Payment?

Internetjock takes VISA, Mastercard, American Express and Pay Pal. Just look for the credit card order logos on the bottom of our web page.

Contact Us

E Mail us 
Telephone: (877) 646-4163 7am-5pm PT

Frequently Asked Questions

(Phone Listen in Sessions)

Do you do phone listen in sessions?

Yes, some Internetjocks do sessions others do not. See the jocks profile, if it says they do listen in phone sessions you're OK to request this service at additional costs.

Internetjock Phone Listen In Session Policy
If you’d like to do a Listen In Session with one of our Internetjocks, you can! Here’s how it works. If you have any questions about this policy please ask for clarification in order to prevent misunderstandings. A Listen In Session is the standard cost of the copy as written based on the current rate card, plus the cost of the Listen In Session (copy rate card cost + Listen In Session cost). Character voices, kids and translations are additional. Call us for rates.

What is the listen in cost?

Listen in Sessions costs are $50.00 for up to 30 minutes of Listen In time per project. The Internetjock will be glad to read each project up to 3 times. If you exceed 3 takes per session you will be billed by the minute for each additional take. Additional Listen In time is $50.00 Per 30 minutes, (billed in 1/2 hour increments).

What about editing?

Under normal circumstances we deliver the entire session unedited for you to edit as you see fit. If you require additional (separate) files or want your files cleaned up and edited we charge an additional $50 per hour. There is a One Hour Minimum.