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Phone: 877.646.4163 Hours of Operation: Monday-Friday 5:30am PT/ 8:30am ET to 5:00pm PT/ 8:00pm ET

Policies and Definitions

 

Commercials

Commercials usually run 15, 30 or 60 seconds. All files are recorded as a  MP3 ,128 K . 44,100 unless otherwise notes in the instructions.  You cannot combine several spots and call it one spot. We bill based on the amount of spots and combining or disguising is not allowed.

click here to view our Rates

Completion:  All voice overs we send are property of Internetjock.com until the client pays in full.  All Voiceovers are a BUYOUT with no restrictions.

A Re-do

A re-do is when the client does not like the way the voice-over was read.

If you are not happy with the VO please vlick the link on the order form "Got An Issue"  so we can do it over in the proper manner. Please do not submit another order via the web site. We do not charge for the second re-do unless you change the copy or direction.

Tags or Spots

Tags usually run 15 seconds or less. Spots run longer usually 30 or 60 seconds.

You cannot count a number of tags or short spots as a 30 or 60 second spot. These are separate and charged accordingly. Different Phone Numbers are considered tags.

Scripts & Narration


Scripts are usually more than one minute long.

Scripts or Narration jobs are not radio spots, they are usually used for industrial videos, web sites, and on-hold messages. Rates are based on the total finished length, and does not include any special editing (projects 5 minutes or longer) or production fees at $50 an hour. Our policy on scripts longer than one minute is to E Mail you a portion for approval. If you approve we will finish and post on our web site. Please allow longer turn around times for long scripts. 

Production Costs

Additional Costs for Producing Spots. Adding music and Sound effects

Production costs are based on simple editing. More difficult editing projects require additional fees based on the project.

Liners

Liners are One Line and no more. Liners are used for Radio & TV programs and have a seperate rate.
If any Liner runs longer than one line it will be considered a tag or full-length voiceover.

A Revision

A revision is when the client changes the copy and wants it done over.

We charge again for revisions. Revisions are changes in the instructions or copy

Copy Too Long

If a spot is sent and it is too long we will ask you to shorten the script.

Please use "The Internetjock Copy Timer" On your order form. This feature will time your script . This feature is available when you place an order. Just check the Copy Timer Option Box on the order form.

We allow clients to send long copy three times a year before we charge again.

Be sure to check out the New Advanced version of Copy Timer www.copytimer.com  You can now create copy from many formats and have it all timed out for you as you write your copy. Its a time saving experience.

Downloads:

Please download your VO within 10 days after completion as we erase from our server at that point. We are not responsible for files not downloaded in a timely manner. Any Voice Over Issues must be addressed within 10 days of receipt.

 

Internetjock Phone Listen In Session Policy

 

 

If you’d like to do a Listen In Session with one of our Internetjocks, you can!  Here’s how it works. If you have any questions about this policy please ask for clarification in order to prevent misunderstandings. A Listen In Session is the standard cost of the copy as written based on the current rate card, plus the cost of the Listen In Session (copy rate card cost + Listen In Session cost). Character voices, kids and translations are additional. Call us for rates.

 

What is the Listen In cost?

 

Listen in Sessions costs are $50.00 for up to 30 minutes of Listen In time per project. The Internetjock will be glad to read each project up to 3 times. If you exceed 3 takes per session you will be billed by the minute for each additional take.  Additional Listen In time is $50.00 Per 30 minutes, (billed in 1/2 hour increments).

 

 

For example?

A 30 second commercial Voice Over is the rate card cost, plus Listen In cost. Same for narrations (over 60 seconds); rate card + Listen in Session cost. If you have more than one spot (commercials only) per session, the additional cost is 50% of the normal listen in rate ($25.00 for each additional spot)

 

 

What about editing?

 

Under normal circumstances we deliver the entire session unedited for you to edit as you see fit. If you require additional (separate) files or want your files cleaned up and edited we charge an additional $50 per hour. There is a One Hour Minimum.

 


Finally...

 

If there are changes after the session is over additional charges will apply.

Again, to prevent misunderstandings, if you have any questions or need clarification, please contact us. Thanks for choosing Internetjock!


Credit Card Policy: We reserve the right to charge your card after each order or at the end of the month. This policy is based on your credit history with us. Cards that decline will be charged a $25 service fee, Checks that bounce will be charged a $75 service charge. All Voice Overs are the property of Internetjock until payment is rendered.

E Mail: By signing up clients agree to accept E Mail blasts concerning changes we make or other important matters. Don't worry we rarely do this. We do not sell or share our client list with anyone.

Our Guarantee

If you are not happy with the spot or voiceover, you do not have to pay for it!.

You must notify us within 48 hours of delivery to be credited. Certain Restrictions Apply